Frequently Asked Questions
• What is included in a memorial?
• How much does a Memorial Album cost?
• How do I pay?
• How do I create a Memorial Album?
• Do I need writing experience?
• Do I need to have a scanner or photographs stored digitally?
• May I add to my Memorial Album?
• Who can create a Memorial Album?
• What about privacy?
• When will my Memorial Album be displayed?
• Where will my Memorial Album be located?
• How will friends and family find out about the Memorial Album?
What is included in a tribute album?
- Up to 1500 words, which can include life story, family history, poems, achievements and anything you would like to include.
- Up to 3 pictures or images.
- Extra features such as family tree, additional text or photos or personalised graphics can be added for a minimal price.
How much does a memorial cost?
You have the choice of 2 options.
- Free (When submitted by a participating Funeral Director eg Dailey Family Funerals & Pink Lady Funerals)
Family and friends can have items added to the site for Free of any charge
- $29.95 (incl.GST) per year. For families or non participating funeral directors
Spread amongst a few family members the cost can be affordable and in comparison to what you would pay to have a notice placed in a newspaper for a day is a huge saving. You can also have any acknowledgment / thank you notice incorporated on the memorial site at no additional cost
How do I pay?
After you have provided us with all the required information and photographs we will commence creating the Memorial Site for you. Once it is completed to your satisfaction and approval we will request payment from you before displaying the Memorial.
You can then provide us with your credit card details securely over the telephone, you may forward us a cheque or money order, or you may make a payment into our bank account.
How do I create a tribute album?
The staff at www.onlinememorials.com.au will guide you through the creation process. Please contact www.onlinememorials.com.au by:
You may prefer to write the Memorial at your leisure perhaps with other family members or friends.
Alternatively you can discus and write the Memorial over the telephone with our help through an informal interview. If neither of these options suit you can answer the questions in how to write a memorial and email, or mail the answers back to us. We can then create a memorial for your approval.
Do I need writing experience?
No.
Writing a tribute album can be a difficult thing. We have provided some outlines and questions that will hopefully inspire you.
If you find that it is an emotional hardship to string your thoughts and memories together at this time we would be happy to do it for you. Just write down your memories and thoughts to the questions and we will write the memorial for you.
Sometimes it may be good for you to get family members and friends together to help with this process
Please don't hesitate to contact Kerrie or Bob on 0408 431 352 if you need assistance.
Do I need to have a scanner or photographs stored digitally?
No.
onlinememorials.com.au understand that you may not have access to a scanner. They will create and display the memorial and add the photographs once they receive them from you. onlinememorials.com.au appreciate that your photographs are valuable - you may like to visit your local photographic store and have them copied or have them transferred digitally onto a disk for safety. Either way your photographs will be promptly and safely returned to you once displayed.
May I add to my memorial?
Of course you can.
Individual tributes can be created and added to the memorial at no extra charge by emailing them to us the information that you want entered.
If you would like to update photographs, write additional text or add to the family tree there is a minimal fee to cover additional labour and storage costs only.
Who can create a tribute album?
Anyone can create an online memorial for his or her loved one.
We do request however that you have permission from those that you mention in the tribute album.
What about privacy?
- Onlinememorials.com.au respects your privacy. Any information you provide them with is treated with responsibility, care and security.
- Onlinememorials.com.au do not share, sell, rent, or loan any personally identifiable information to any third party about their clients or visitors unless provided with consent.
- Onlinememorials.com.au makes Memorial, Current Notices, and Genealogy, available to all visitors. Therefore any information included in these forums becomes p ublic information. Authors should exercise caution when disclosing any personal information in these forums.
- As outlined in detail in the Conditions of Provision of Information the author of such forums must receive permission from every living individual included in their memorial or Notice.
When will my tribute album be displayed?
Memorials will be created and displayed within 24 hours or earlier.
Where will my memorial be located?
Your memorial, tribbute or obituary will be securely archived at the web site www.onlinememorials.com.au
- Click on Geneology
- Enter the Last Name ( or any part there of )
- Press `search`
How will friends and family find out about the memorial album?
Onlinememorials.com.au will send you an email containing a direct link to the site that you can forward to friends and family.
You may also like to mention within any traditional newspaper notifications a line or 2, advising that a memorial album can be located at www.onlinememoriasl.com.au
Our participating funeral directors have in all newspaper notices the www.olo.com.au line. www.olo.com.au will take you directly to www.onlinememorials.com.au
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